Receptionist cum patient coordinator
Job Description
Company Description
Physioveda Medical Center is dedicated to delivering comprehensive care to patients through evidence-based practices and the latest techniques. Our team of experienced doctors is committed to helping patients recover and optimize their health.We offer a wide range of healthcare services, including general physician services, dental care, orthopedic treatments, and physiotherapy.
Role Description
This is a full-time Receptionist cum Patient Coordinator role located on-site in Dubai. The candidate will be responsible for managing phone calls with proper phone etiquette, scheduling appointments, performing receptionist duties, and using medical terminology accurately.Additionally, the Patient Coordinator will handle various administrative tasks and ensure efficient patient flow within the medical center.
Requirements
Strong phone etiquette and appointment scheduling skills
Experience in receptionist duties and administrative functions
Should have knowledge in insurance claims, insurance coverage, co-payments and reimbursement
Proficiency in medical terminology and effective communication skills
Excellent organizational and multitasking abilities
Ability to work efficiently in a fast-paced healthcare environment
Previous experience in a medical setting in Dubai is preferred
High school diploma or equivalent; additional qualifications are a plus
English language knowledge is a must
Russian, Uzbek, Kazakhistan, Indian or Ukranian candidates will be given preference