Doorman

Job description / Role

Property & Real Estate

Overview

Conveniently located near the Dubai Metro Station and major thoroughfares, TRYP offers easy access to the city's amenities. Additionally, in its pursuit to blend city living with beachfront relaxation, TRYP offers guests exclusive access to Soluna Restaurants and Beach Club on the Palm Jumeirah.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with TRYP by Wyndham.

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job description

Job summary:

The doorman is responsible for creating a welcoming and safe environment for guests and visitors entering the hotel. They are the first point of contact for guests and are responsible for greeting them with warmth and hospitality. The doorman also ensures that the hotel entrance and surrounding areas are kept clean and secure.

Key responsibilities:

• Ensure brand standards, policies and procedures are adhered to at all times.
• Be familiar with all hotel facilities, hours of operation and current promotions.
• Assist the guests with their luggage, when arriving or departing from the hotel.
• Assist the guests with loading/offloading from the vehicle.
• Be knowledgeable of all traffic regulations and abide by them at all times.
• Maintain an alert position in the entrance and welcome guests to the hotel.
• Make sure to arrange traffic flow at the entrance of the hotel.
• Be familiar with local area services, offices, attractions, restaurants, etc.
• Able to provide directions to various destinations within the city.
• Manage the valet drivers and make sure that they are properly groomed, well presented and adhering to The First Collection standards.
• Be fully aware of all safety and emergency procedures and report any incidents immediately.
• Review front office logs, trace file and transport requirements for guest shuttle services and limousine company.

Desired skill & expertise

Requirements:

• At least 1 year experience in a 4/5 star hotel/resort in front office.
• Excellent communications skills, both written and verbal.
• Required language(s): fluent English; Arabic and French are preferred.
• Team player with excellent planning and organizing skills.
• Able to work flexible working hours with rotating shifts.
• Pleasant personality with good problem-solving skills.

About the Company

The First Group is a British-owned international property development company based in Dubai. The focus is on delivering innovative overseas property developments and solutions to meet the demands of the international property investment market.

As an emerging property market specialist and one of the region/'s leading independent serviced residential and commercial building developers, The First Group prides itself on offering clients quality off-plan developments, unrivalled services and pioneering products for the finest investment opportunities in Dubai and the Northern Emirates.

With over 20 years/' experience in the international property market and unparalleled commitment to excellence in all areas, including construction, design, finish and service, choosing to invest with The First Group offers a reliable and secure investment in one of the world/'s most lucrative property markets.

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