Business Development Manager - Elite (Abu Dhabi and Al Ain)

Job Description

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

As a Business Development Manager, you are responsible for new business acquisition using enablers designed by the products and proposition team. With focus on NTB Elite accounts with liability growth. In addition, also to provide investment, mortgage referrals and cross sell other products.

What You'll Be Doing:

• Own the end-to-end operational governance of Wealth & Investment products including equities, mutual funds, bonds, structured products, and bancassurance.
• Manage investment and insurance product setup and admin terminal configurations to ensure data accuracy and system integrity.
• Oversee the complete transaction and trade lifecycle, ensuring timely and accurate processing in line with market cut-offs and SLAs.
• Perform and review daily reconciliations across cash, income, units/holdings, and premiums.
• Proactively identify, investigate, and resolve exceptions and reconciliation breaks, with strong ageing and escalation controls.
• Act as the key operations liaison with brokers, asset managers, custodians, and insurance partners, monitoring service delivery and performance.
• Maintain a strong risk and control environment, including maker-checker controls and audit-ready documentation.
• Ensure regulatory compliance with SCA, CBUAE, and Insurance Authority requirements and internal policies.
• Prepare and deliver accurate MIS and operational reports for management and key stakeholders.
• Partner closely with Wealth Front Office, Product, Finance, Risk, Compliance, and IT to support smooth operations.
• Drive process improvements and operational efficiencies to enhance accuracy and customer experience.
• Provide guidance and oversight to junior team members, promoting ownership, teamwork, and operational excellence.

What We're Looking For:

• MBachelor's degree in any relevant field
• At least 3-4 years of experience in banking, WM and relationship management or customer service preferably in a similar HNWI relationship management job
• Experience in advisory level on investment product offerings

What You Should Have:

• Knowledge of local legal system as applicable to Banking
• Anti-Money laundering guidelines and ability to source only legitimate business
• Awareness of Central Bank guidelines & regulations
• Good leadership, communication, negotiation and impersonal skills
• Good computer skills with the ability to generate and interpret MIS
• Should have a good knowledge of WM retail products
• HNWI relationship Management skills

What's In It For You:

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Inclusive and diverse workplace culture.
• Career development and fast-track growth opportunities.
• Mentorship from industry experts.