Administrator - Group Safety, Business Support Unit - Dubai - ref. m8443715

Job description / Role

Employment: Full Time

Job description

This role is typically focused on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.

In this role, you will:

• Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards, and policy.
• Support the coordination of administration material, requests, mail, and equipment on a daily basis and as required for department related activities and corporate events.
• Provide a comprehensive admin systems support service including data entry, maintenance, update, and support of relevant databases and in-house equipment. Record transactional data in appropriate systems and produce reports as required. Collate, analyse, archive, and retrieve data/information when necessary.
• Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.
• Complete timely and accurate processing of transactions, including audit, checking, and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.
• Provide comprehensive support in maintaining, issuing, and tracking supplies, basic fixtures, fittings, and facilities utilisation to ensure safe operation where applicable.
• Other activities may include:
• Conduct briefings and inductions/training as required for new joiners across grades 1-4.
• Compile induction material and equipment required (as well as maintenance) for briefings/training.
• Make suggestions for improvements and provide statistical and/or productivity analysis.
• Allocate tasks for staff and update staff/team on new procedure/processes.
• Assist the GSCC communication coordinator in managing incoming calls and accurately logging the required actions. Monitor and organize incoming emails directed to group security operations mailboxes by prioritizing and flagging them to ensure efficient and timely responses.
• Register and update all incidents reported to the GSCC in the incident management application. Maintain up-to-date statistical logs of all incidents, ensuring they reflect the latest information and status markers.
• Provide support in monitoring triggers at identified high-risk stations and regions.

Qualifications & experience

To be considered for the role, you must meet the below requirements:

• 1+ year of administration experience
• 12 years schooling or equivalent

About the Company

A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.

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