Retail Operations Manager
Cygnify Dubai
Job Description
Role: Retail Operations ManagerLocation: Dubai
We are partnering with a large global retailer who is seeking a Retail Operations Manager to manage their 25 stores. The ideal candidate will drive sales, ensure operational excellence, and lead a team of 100+ staff while delivering exceptional customer experience.
Key Responsibilities- Manage day-to-day operations of 25+ retail stores.
- Drive sales performance, P&L ownership, and KPI achievement.
- Oversee stock replenishment, seasonal launches, and promotions.
- Lead, train, and motivate a team of 100+ employees (45 direct reports).
- Ensure strong stakeholder management with HQ, mall management & PR.
- Implement marketing & branding initiatives in coordination with HQ.
- 58 years experience in retail operations / multi-store management.
- Proven track record of managing large teams and store networks.
- Strong commercial, analytical, and negotiation skills.
- Experience in P&L ownership and sales forecasting.
- Open to travel and willing to work on weekends.
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