Receptionist

Job Description

We are seeking a Receptionist to join our team!

The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional, welcoming, and organized front desk experience. This role combines customer service, administrative support, and communication responsibilities to support the overall efficiency of the office.

Key Responsibilities:

Front Desk Operations:

• Greet and assist visitors in a polite and professional manner
• Manage incoming calls, emails, and messages
• Maintain a clean and organized reception area

Customer Service:

• Provide accurate information about EGSH and direct visitors to the correct departments
• Handle inquiries and minor complaints courteously

Administrative Support:

• Schedule appointments and meetings as required
• Manage incoming/outgoing mail and office supplies
• Support general clerical tasks (filing, data entry, photocopying)

Coordination & Communication:

• Liaise with internal departments and external contacts
• Assist in preparing materials for meetings or staff onboarding

Professionalism & Compliance:

• Maintain confidentiality and uphold EGSH standards
• Ensure reception area follows safety and access protocols

• Previous experience in a receptionist or administrative role
• Strong communication and interpersonal skills
• Proficiency in MS Office and standard office equipment
• Professional appearance and attitude
• Fluent in English and local languages

• Competitive salary and commission structure
• Ongoing training and development
• Modern and well-equipped work environment