Associate - CRM I TRYANO

Job Description

As an Associate CRM with TRYANO, you will be responsible for assisting in the development of the online marketing strategy for the brand. You will plan and execute digital marketing campaigns (including email and SMS) while supervising the design and supplying content for the brand.

Your responsibilities will include the following:

• Propose new channels and capabilities to enable on the Marketing tool, given the Brands maturity.
• Support in the logic set-up of the Marketing tool and its capabilities.
• Implement the marketing automation strategy for the brand.
• Assist in the definition of Customer Journeys for the different clusters of customers.
• Create content related to customer and Brand milestones and in line with the Customer Journey.
• Liaise with the graphic design team for the assets and the marketing team for alignment with Brand guidelines.
• Guarantee optimal development and deployment of digital marketing campaigns based on business goals, customer insights, and their behavior.
• Ensure a 360 alignment between the social media, e-commerce, retail, and triggered communication strategies to seamlessly engage with audiences across all channels.
• Segment database to ensure relevance to customers and optimal use of the budget in each campaign.
• Develop, execute, and track the efficiency of A/B testing campaigns to provide recommendations on how to optimize Brands communication.
• Perform data analyses and post activity evaluations and reports to deliver customer insights and recommendations of each activation.
• Identify new trends in digital marketing, evaluate new tools, and ensure the Brand is at the forefront of industry developments, particularly developments in mobile marketing.

• You possess at least 1 to 2 years of experience in CRM marketing in a retail environment.
• You preferably reside in the UAE.
• You are preferably an Arabic speaker.
• You are creative, organized, proactive and collaborative.

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.