UX UI Design Specialist

Job Description

Summary

Lots of collaboration and problem-solving, as part of a fast-moving, creative and cross-functional team that involves product, design, experience, DevOps, back-end development; and most importantly, strategic, commercial, and customer obsession.

• Develop a deep empathy and understanding for what, why and how our clients do what they do.
• Be a research ninja who loves talking to customers, testing concepts & prototypes using tools such as Axure.
• Create delightful customer journeys on our cross platform mobile experience.
• Conduct remote or onsite usability testing, to ensure that we make decisions based on data & insights a slayer of subjective opinions.
• Constantly and consistently, collaborate and communicate with clients, subject-matter experts, stakeholders and the wider team.
• Learn & experiment with new domains, new methodologies, and the future of banking.
• As a small team member, help shape our environment - bring your own passions, ideas and fun to the team.
• Work closely with stakeholders to drive the best customer experience and outcomes.

Help us re-invent digital financial services; we want to hear from you if you have the below:

• Always pushing the boundaries of creativity without compromising usability.
• Complete and full understanding of developing easy to use digital experiences.
• Solid understanding of information hierarchy.
• Always on top of UX best practices & usability patterns.
• Brilliant eye for detail in UX & UI.
• Passionate in working in an insight, data-driven process.
• Guardian in ensuring customer needs drive everything.
• Usability testing Jedi master in ensuring what we build what customers actually want.

What you could bring to our team

• Desire to build great products in a fast-paced environment; with start-up hustle and an urgency of delivery.
• We immensely value the ability to learn and to be a keen learner.
• Diversity of background, thought and experience. Our product squad has a variety of backgrounds and we need this diversity in order to be successful.
• Empathy towards providing a genuine care for customers and providing a great user experience to them.
• Ability to prioritize workflow to ensure an adequate balance between development velocity and product quality.
• Comfortable working in a grey area, with the ability to create structure and rigour at speed.
• A curious, problem-solving mindset, pride in work and a hunger to succeed.