[ref. d78520417] Front Office Receptionist - Dubai
Shangri-La Group Dubai
Job Description
Shangri-La Dubai
The award-winning Shangri-La Dubai offers luxurious accommodation, exceptional dining, and gracious hospitality in the heart of one of the world&aposs most dynamic cities.
The hotels 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
As Front Office Receptionist, We Rely On You To- Be well versed with the daily arrival and the type of arrival guests, e.g., return guest, Shangri-La Circle, VIP
- Register all guests with required details and ensure all amenities are in room prior to guest arrival
- Always take the opportunity to exceed guest expectations
- Coordinate with the Bell desk and Concierge to assists guest with luggage upon check-in and checkout
- Check-in/check-out guests as per Shangri-La standards and procedures
- Ensure reception area is tidy and presentable, with all necessary stationery and materials
- Greet and welcome guests as soon as they arrive at the reception
- Direct visitors to the appropriate person and office
- Answer, and forward incoming phone calls as required
- Receive, sort, and distribute daily mail/deliveries
- Has proven work experience as a Receptionist, Front Office Representative, or similar role in a luxury hotel or a 5* hotel environment
- Is proficient in Microsoft Office Suite and fully understands room operations
- Communicates with fluency in English (and local language)
- Must be detail-focused and guest-oriented
- Enjoys problem solving with a can-do attitude
- Has strong interpersonal skills, solid written and verbal communication skills
- Takes pride in being a hotelier and enjoys interacting with people
Apparel GroupDubai
and professionalism.
Customer Service
• Handle inquiries and provide accurate information.
• Resolve basic complaints or escalate as needed.
Office Organization
• Maintain a tidy and welcoming reception area.
• Ensure office supplies are stocked and organized...
RTC1 Recruitment ServicesDubai
travel itineraries, group activities such as team building, office celebrations, etc.
• Greet visitors, clients, and guests and ensure they are directed to the appropriate person or meeting room. Maintain a professional and welcoming reception area...
PAUS;Dubai
Job Description
Overview
The Spa Receptionist plays a crucial role in providing a warm welcome to clients and ensuring smooth and efficient operations at the front desk. This role involves managing appointments, customer inquiries, billing...