Store Supervisor

Job Description

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape.

Store Supervisor:

The purpose of the role is to support the Management Team in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures.

Responsibilities:

• Support the Management Team in achieving store and KPI targets in order to meet the overall organizational objectives.
• Provide exemplary customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships.
• Support the Management Team in managing the operational side of the store as well as managing administrative areas such as staff scheduling, coordination with suppliers, contractors etc in order to ensure the smooth running of the store.
• Support the Management Team in conducting technical training needs of the store staff in order to ensure that they are fully trained on products, customer service, policy requirements etc.
• Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.

Qualifications:

• Minimum a years experience in a similar role. Experience within a similar brand preferred
• Local retail experience mandatory
• Well versed in MS Office
• Knowledge of the local culture and sensitivities. Knowledge of fashion
• Knowledge of changes in fashion trends