Senior Consultant/Assistant Manager - Business Process Improvement (Capital Projects Consulting)

Job Description

About Capital Projects Consulting Practice

We help our clients fully understand the risks inherent in managing their business to appropriately mitigate them and provide leading practice processes to make large capital decisions with confidence. We also help improve their institutional and project-level governance mechanisms, to enable enhanced decision-making and operational effectiveness & efficiency.

We're looking for candidates with prior experience in managing business process improvement and change improvement programs who can contribute towards / leading such mandates.

Though we're inclined towards professionals with experience aligned with construction, development, and capital projects, this may certainly not be a limitation for highly skilled and experienced candidates.

• In this role, you will actively contribute/lead BPI / Policy & Procedure / Change Management assignments and handle the various aspects around Stakeholder Consultation, As-Is / Gap Assessments, Design of To-Be Processes & Policies, Alignment of Procedural framework with existing Policy & DOAs, Developing To-Be KPIs and SLAs, Forms and Templates, Implementation and Change Management phase.
• Work as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress, help prepare for meetings with target management teams, and participating in these meetings and assisting in preparing reports and schedules for clients and other parties.
• You will be primarily based in our Dubai or Abu Dhabi office, serving our regional clients, and also working with colleagues within the Middle Region.
• You are also anticipated to have a large amount of interaction with the other Protiviti's lines of services (such as Risk and Governance, Technology Consulting, Data & Digital teams etc.) which requires a high-level understanding of the wider Protiviti's offering and trends outside your core area of expertise.
• You will be expected to build and maintain positive, productive, professional relationships with clients and colleagues.
• You will also be responsible for business development efforts within the organization to bring in additional business opportunities and promote Protiviti-BPI's brand image across the region.

• Qualified Engineer / MBA (Finance) /CA/ACCA or equivalent.
• 4-8 years experience in delivering BPI / Policy & Procedure assignments, preferably with Big 4s or other boutique BPI firms, handling the various aspects around Stakeholder Consultation, As-Is / Gap Assessments, Design of To-Be Processes & Policies, Alignment of Procedural framework with existing Policy & DOAs, Developing To-Be KPIs and SLAs, Forms and Templates, Implementation and Change Management phase.
• Experience of working with construction & CAPEX development projects is preferred, though not essential
• Good knowledge of various organizational functions, processes and supporting tools
• Exposure / Understanding of relevant modules ERPs such a Dynamics, CRM, SAP, Oracle etc.
• Proficient in BPI tools (such as MS Visio and/or ARIS) and Microsoft Office Suite (PowerPoint, Excel, Word, Project, etc.)
• Ability to identify key issues and potential risks to make recommendations to address problems
• Lean Six Sigma or related certifications shall be preferred

• A good blend of creative thinking and rigorous analysis in solving complex business problems and resolving bottlenecks
• High energy individual possessing excellent analytical, interpersonal, communication and presentation skills
• Excellent time management skills. Must have ability to multi-task.
• Flexibility to travel to, and work in, other locations (as and when required).

Location - UAE