Assistant Manager Human Resources - Dubai
Job Description
About the Company
Hello! Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.
You don't need to be from this industry, you do need to be passionate.
Our promise to you:
- We will respect and value your background and perspectives
- We will work together with integrity
- We will share our incredible pride for job, company and industry
What we ask of you:
- Bring passion to all that you do
- Listen, move fast and think innovatively
- Speak up, have ideas and share them
- Believe in customer service, and treating every person with kindness
As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
Who we are:
We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality.Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.
In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
Join our family today.
Together, we'll make travel better.
Job Scope
The Assistant Human Resources Manager encompasses exposure to a variety of general HR functions, including, but not limited to, Staffing & Recruiting, Employee Relations in a union environment, Training, Payroll, and other related areas. In addition, the Assistant HR Manager works independently, proactively and with a team, to be more visible to the business, and assists the Human Resources Senior Manager, in handling more challenging and less routine projects.Provide resources and build relationships always focused on the mission and objectives set forth by their leadership. Fully aligned with their teams. Adapt and become more of a strategic resource. Develop an agenda that closely supports the overall goals of the organization.
Responsibilities- Oversee full spectrum of Human Resources functions for Dubai including recruitment, compensation and benefits, performance management, employee relations, employee retention and employee engagement.
- Assist the Human Resources Department to develop and execute HR strategies to enhance the overall Human Resources effectiveness and efficiency within UAE.
- Ensure all payroll administration and other information e.g. time & attendance, leave and OT records are well recorded.
- Establish and maintain departmental records and reports.
- Enhance employee productivity and commitment to goals.
- Proactively develop relationships within assigned population and acts as point of contact.
- Proactively support and direct the delivery of all HR and Change Management strategies, initiatives and processes for all Dubai operations.
- Build a strong business relationship with leadership team and serves as a key adviser enabling strong management and leadership across the business.
- Facilitate the design and implementation of best solutions that fuel engagement: faster, better, cheaper processes and tools; the health of our population of members; profitable growth and our culture.
- Make field visits in order to build relationships with managers and non-management employees in the businesses that they support.
- Assist the Human Resources Senior Manager, by identifying gaps, implement plans necessary to cover risks and drive performance (hi-potential; succession planning schematic; performance calibration; corrective action; employee engagement; recognition; rewards; talent sourcing/pipeline/acquisition; employee integration; contribution development).
- Provoke positive change in people management and design and support and maintain the vitality of the business unit.
- Understand organizational structure, approach and propose impactful change (organization design; job definition; job description; market parity).
- Serve as a role model for the organization's Culture drivers; plan wisely; break down the walls; think critically, speak up and deliver with pride; inspire through trust and lead by example
- Facilitate monthly one-on-one meetings to be scheduled in advance and on a consistent basis to support clear open communication, trust and aligning goals with business strategy and performance expectations.
- Working knowledge and experience in a Collective Bargaining environment.
- Plan and execute talent sourcing activities for experienced hiring or internship program at the direction of the HK & local operations team.
- Review statistical data and prepare monthly reports, identify and determine causes of personnel problems and recommend solutions for improvement.
- Handle grievances and conflicts between employee and implement disciplinary procedures accordingly, as they arise.
- Conduct all on boarding and orientation for newly hired staff.
- Evaluate the necessary staffing procedures and documents.
- Assist in ad-hoc assignments and projects as assigned.
- Degree holder preferably in Human Resources Management or related disciplines.
- Minimum 5-6 years relevant experience gained from a sizable organization and fast paced environment.
- Hands-on HR generalist experience in the hospitality or travel industry preferably.
- Experience in assisting with setting up HR and or enforcing policies and processes is a definite advantage.
- Independent, Critical thinker, proactive, responsible, result-oriented, detail-minded and able to work under pressure.
- Knowledge of management principals.
- Good team player with commitment to quality work and tight schedule.
- Proficient in MS Office applications and HRIS and Payroll processes.
- Good command of spoken and written English, Arabic (additional languages is an advantage).