Category Manager (F&B) - Sharjah

Job description / Role

Employment: Full Time

JOB PURPOSE:

Responsible for developing, establishing, and ensuring the execution of F&B standard operating procedures. Ensure quality control and quality assurance processes/procedures are followed across ADNOC stores. Coordinate with Category Management and Operations to conduct F&B supplier audits and inspections, evaluate quality and food safety performance and produce process measurements.

KEY ACCOUNTABILITIES:

• Provide leadership for developing and directing Quality and Food Safety initiatives across F&B Department; advise management on all Quality and Food Safety standards pertaining to the F&B Department's requirements and provide them with the necessary guidance and assistance.
• Act as a Food Safety Expert. Advice Management in developing Quality and Food Safety strategic improvement plans and monitoring their implementation.
• Develop and establishes F&B Procedure Manuals.
• Establish Food Safety SOP Manual for F&B department, conduct training on the SOPs and ensure implementation of the same.
• Establish the successful implementation of Quality and Food Safety Standards during the opening of new sites.
• Ensure ADNOC Distributions adherence to ADAFSA Regulations regarding Food Safety and Food Retail.

• Work closely with the Category Management Team in assessing suppliers and recommending qualifying/ disqualifying them through an evaluation process in consultation with the management (Supplier assessment and auditing program).
• Assess any new/proposed suppliers to ADNOC Oasis competence as a prerequisite to any newly contracted supplier, collect relevant information e.g. trade license, agency letters, etc. Recommends to management actions required for noncompliant suppliers.
• Issue a 'Performance Score" to the supplier along with any improvements required with timescales within which to comply.
• Complete periodic Food Safety Management System (FSMS) and Hazard and Critical Control Point (HACCP) adherence checks on F&B Suppliers (Supplier Audits).
• Ensure all food handlers in F& department are trained as per ADAFSA regulations.
• Analyze industry trends and evolving technology to proactively identify supply base opportunities to reduce cost, minimize risk, protect continuity of supply, and exploit industry developments that benefit ADNOC Distribution.
• Monitor supplier performance based on meeting their obligations and self-product availability to improve and maximize the service level from suppliers. Maintains relations and renegotiates regularly, to embitter terms and reach the lowest, possible, cost price for products.

• Verify adherence to SOPs and Manuals by conducting periodic store visits.
• Conduct store audits/inspections based on F&B criteria and measure performance of stores (Internal Audits).
• Keep track of any changes that occur in legislation, communicating them to management and other relevant departments.
• Ensure all food handlers in the F&B department are trained as per ADFCA regulations.
• Record and Files Periodic Checks for future reference.

• Support Operations and other departments in customer complaint investigations which may be a result of poor Food Safety Management from Suppliers and/or at C-Store outlets.
• Educates and trains employees as to their impact on the F&B, Quality and Food Safety.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:

• Bachelor's Degree in Marketing, Sales, Business Administration or any other relevant discipline
• Masters or post graduate degree is Sales and Marketing will be highly preferable

• 8 years of experience in category management department, including 4 years in position of increasing responsibility.
• Proficiency in developing and implementing effective category management strategies and plans for various products and services.
• Skilled in conducting market research, analysis, and forecasting to identify opportunities and risks for the organization.
• Proficiency in negotiating and managing contracts and agreements with suppliers and vendors, ensuring optimal terms and conditions and compliance with policies and procedures.
• Proficiency in monitoring and evaluating supplier performance and quality, and initiating corrective actions as required.
• Ability to collaborate and communicate effectively with internal and external stakeholders, such as business units, procurement, finance, legal, etc.
• Ability to manage multiple projects and tasks simultaneously, prioritizing and meeting deadlines.
• Proficiency in demonstrating critical thinking, problem solving, and decision-making skills.

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