[ref. e2738500] Abu Dhabi - Outlet Manager

Job description / Role

Employment: Full Time

Company description

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job description

• Oversee the day-to-day operations of the outlet, ensuring smooth service and guest satisfaction.
• Lead, train, and motivate the team to deliver high-quality service.
• Monitor inventory, ordering, and cost control to meet budget targets.
• Handle guest feedback and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and hygiene standards.
• Collaborate with the culinary and service teams to maintain quality and consistency.
• Prepare reports on sales and operational performance.
• Implement promotional activities and upselling strategies.

Qualifications

Your experience and skills include:

• Service focused personality is essential and previous leadership experience required.
• Proven ability to build and maintain good relationships with all stakeholders and team.
• Communicate thoughts, actions and opportunities clearly with strong networking skills.
• Ability to lead by example, believe in a strong team culture and set the scene for high performance.

Company Industry: Travel, Hotel & Tourism

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