Chief of Staff

Job Description

Role Summary

The CoS serves as a trusted advisor, executor, and organizational planner.

• Strategy Execution: Translate the executive vision and high-level strategy into concrete, actionable projects, goals, and communication plans for the organization.
• Business Rhythm Management: Own the executive operating cadence, including planning and facilitating effective executive team meetings, board meetings, all-hands meetings, and strategic off-sites.
• Prioritization: Act as a gatekeeper for the executive, helping to manage their schedule, bandwidth, and communication to ensure focus remains on top organizational priorities.

• Liaison: Serve as a primary point of coordination and communication between the executive office and internal stakeholders (e.g., department heads, project teams, legal, finance).
• Initiative Management: Drive and track progress on critical cross-functional projects that do not neatly fit within a specific department, ensuring accountability across teams.
• Reporting: Prepare materials for internal and external stakeholders, including board
• decks, investor updates, and operational reviews, ensuring consistent and clear messaging.

• Metrics & KPIs: Define, monitor, and report on key organizational performance indicators (KPIs) to provide the executive with a clear, data-driven view of the business health.
• Operational Improvement: Identify and implement processes, workflows, and tools that improve organizational efficiency, effectiveness, and scalability.
• Risk Mitigation: Conduct research and analysis on potential market opportunities, competitive threats, and organizational risks, providing objective insights to the CEO.

• Experience: 7+ years of professional experience, with a minimum of 3 years in a strategy, operations, consulting, or executive-level administrative role. Previous Chief of Staff experience is highly desirable.
• Education: Bachelor's degree required; an MBA or advanced degree in Business, Finance, or a related field is strongly preferred.
• Strategic & Analytical Skills: Proven ability to synthesize complex information, identify core issues, and develop clear, practical solutions. Must be highly skilled in data analysis and presentation.
• Communication: Exceptional written and verbal communication skills, with the ability to articulate strategy and influence diverse audiences, from the front line to the board room.
• Technical Proficiency: Advanced proficiency with productivity tools (e.g., Microsoft Office/Google Suite) and familiarity with project management, CRM, and financial reporting systems.