Food & Beverage Team Leader

apartmentMiral Experiences placeAbu Dhabi calendar_month31/08/2025

Job Description

Job Overview:

To ensure a smooth and efficient operation in the Food & Beverage Department in relation to the Company Core Process; Thus directly impacting the delivery of the experience.

This position supervises the daily outlet operations by effectively managing all line Colleagues.

Responsible for maintaining a safe and pleasant work environment for both guests and Colleagues.

Job Scope:

To display a friendly, helpful and cheerful attitude while communicating effectively with our Guests and fellow Colleagues in order to support Farah Strategy and Values
To represent and promote Farah in a positive manner at all times in order to maintain a professional brand image to all concerned stakeholders
To help achieve Department and Company objectives, action plans and key performance indicators
To enforce and adhere to all UAE laws, Health, Safety & Environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management in order to minimize risk and maintain a clean safe and hygienic environment for all Guests and Colleagues
Engage each Guest as a unique individual and listen attentively to their requests
Adhere to all emergency procedures, ensuring Guest safety and participate in an evacuation if necessary
To listen actively and respond to Guest feedback as well as assess and review Guest Satisfaction Index results and trends in order to continuously improve and exceed Guest expectations
To enforce Leisure Facility rules and provide crowd control in a friendly manner throughout the areas as necessary in order to ensure the Guest`s safety and an enjoyable experience
To provide assistance for exclusive use events when needed, and to assist in the preparations of facilities for special functions, themed evenings, etc. in order to contribute to the success of the Company
To manage emergency situations that may arise in order to minimize possible damage, loss or injury to any Guests, Colleagues or Company property
To manage a team of front line colleagues effectively
To manage the flow of day-to-day operations
To ensure all departmental checklists i.e. opening and closing checklists are being consistently completed, any required follow
-up action is initiated and forms/records are being filed appropriate
To deal with any internal or external customer requests and issues that are beyond the scope of their front line Colleagues
To manage food and beverage inventory, ordering and stocking
To schedule, break and if required, rotate Colleagues fairly in order to increase productivity and maintain their wellbeing
To attend training and devQlopment programs in order to promote personal and career growth
To deliver job specific training and competency testing to Colleagues or nominate them for training in order to equip them with the necessary skills, knowledge and attitude to perform their job effectively
To conduct Colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth
To coach and discipline Colleagues in a fair and consistent manner in order to motivate and improve performance and Identifies and encourages Colleagues to take up development opportunities and maximize their potential
To entertain, engage and empower Colleagues in order to reduce turnover and increase retention
To be a positive, consistent and fair role model at all times, ensuring high standards of practice are maintained while motivating, influencing and supporting others to accomplish personal, Department and Company goals
To communicate relevant information with Colleagues in order to improve internal communication within the Department and Company
To liaise with other departments to address any Outlet issues
To track, manage and communicate financial results daily
To recognize and nominate colleagues via internal means of recognition
Any other related duties as assigned by the department

Job Essential:

Higher Secondary or equivalent
1 year Food and Beverage experience
Detail orientated
Customer service
Guest focus
Problem Solving
Cash handling
Computer skills
Efficient team player
Flexible to learn quickly
Enthusiasm
Excellent verbal communication skills

Job Desirables:

Higher Diploma
Previous experience in a Leisure Facility would be an asset
Ability to develop good working relationships with Colleagues, management and external clients
Strong Leadership skills

check_circleNew offer

[ref. e32826616] Abu Dhabi - Food and Beverage Manager

apartmentMiral ExperiencesplaceAbu Dhabi

Cuisine to meet the department&aposs strategic and financial goals; responsible for managing the beverage cost according to the budget. Draws up direct reports and maintains health and safety standards in the operation. Acts as Food and Beverage...

electric_boltImmediate start

Assistant Food and Beverage Manager

apartmentAirswiftplaceAbu Dhabi

Job description / Role Employment: Full Time Job summary Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Candidate...

local_fire_departmentUrgent

Director of Food and Beverage

apartmentAirswiftplaceAbu Dhabi

revenues, profit, and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at a superior level, grooming good to great and achieving the targeted team member satisfaction. Finally...

Best jobs you don't want to miss:

Food and Beverage Manager Jobs in Abu Dhabi

Food and Beverage Supervisor Jobs in Abu Dhabi 7 Urgent