Customer Service Agent

placeDubai calendar_month 
Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.
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Customer Service Agent

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design with excellent quality. The Role The Customer Service Agent/Representative functions as the ‘face’ of Minimalist to customers and ensures that customer queries and concerns are solved in a professional and timely manner. Responsibilities...