Community Manager

Job Description

Were on the hunt for community-first thinkers who live and breathe social. If you love diving into the comments, have a knack for conversation, and can turn followers into fans, you might be the next Community Manager at LMTD.

About the role:

As a Community Manager, youll be the voice of the brand in online spaces. Youll engage with communities, handle DMs and comment threads, and be the frontline responder for real-time trends, questions, and sentiment. Your role bridges content, customer service, and social storytelling - all in one.

Key responsibilities:

• Monitor social channels daily and respond to comments, questions, and mentions
• Moderate conversations and foster an inclusive, brand-safe online environment
• Identify user-generated content, trending topics, and relevant conversations
• Escalate customer service queries to the right internal or client-side teams
• Provide weekly sentiment and engagement updates
• Work closely with the content and strategy teams to feed community insights into planning
• Support the implementation of engagement strategies and campaigns

What were looking for:

• 2-4 years of experience in a community or social media management role
• Strong communication and writing skills (with a good sense of tone and humour)
• Experience in managing communities in both English and Arabic
• Ability to multitask across multiple accounts and platforms
• Comfort in using social media tools for monitoring and publishing
• A deep understanding of social platform etiquette, slang, and meme culture

This is a remote role for someone whos digitally savvy, quick on the keyboard, and naturally engaged with the world online.