Senior Associate, Market Intelligence - Luxury Fashion
Job description / Role
Employment: Full Time
Inspire | Exhilarate | Delight
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail.It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.Their collective efforts have earned the Group the Great Place to Work® certification in several markets.
Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What you'll be doing
The Intelligence function is a part of ISGBD business unit, that combines Intelligence, Strategy, Growth and Business Development functions. We are a trusted partner for the Chalhoub Group for industry, market, and consumer insights. Our mission is to support the growth of the brands by providing accurate and relevant industry and market data, as well as building the forecasts and looking into the future.
The intelligence team is positioned at the beginning of the funnel to spot and identify shifts and new trends in the industry, which later enable our retail teams, Innovation, and Investments in making insights driven decisions.
We remain agile in our reports and data sources, continuously on the look out to integrate innovative sources.
We are an agile and dynamic team that is positioned as a centre of expertise for industry dynamics and market knowledge. We are curious, questioning status quo and always look for innovative ideas. This role is a great opportunity for someone who is a team player, passionate about luxury and retail industries, and looking to learn and grow in a fast-moving industry.
Key responsibilities:
- Support the team on reporting and insights: Create comprehensive quarterly reports that highlight market size, shares, and key trends. Present these findings to our brands and partners, enabling informed decision-making.
- Support the team on market modelling and analysis: Develop and maintain local and regional market models for the fashion vertical, with a specific focus on the GCC countries. Compare regional trends with global insights to identify opportunities and challenges.
- Data collection and verification: Collect and consolidate both regional and local market estimates for key countries in the GCC, including the UAE, Saudi Arabia, Kuwait, Qatar, and Bahrain. Ensure data reliability and collaborate with brands on data verification efforts.
- Support the team on performance analysis: Collaborate with Chalhoub franchise brands, joint ventures, and external partners to analyze the performance of the fashion market. Provide insights into market shifts, key retail events, and e-commerce trends.
- Industry insights: Stay up-to-date with industry developments, new brands, and business models within the fashion sector in the Middle East and beyond. Share findings to support strategic planning and business growth.
- Market projections: Develop and update fashion market forecasts, identify potential growth opportunities, and recommend cross-market and cross-channel analyses to deepen strategic understanding.
- Collaborative partnerships: Build strong relationships with internal business units and external partners to capture new data and insights on the industry. Engage with new partners to enhance data sources and trends.
- Support the team on presentations: Convey analysis and present findings to internal and external stakeholders, including senior management and external business partners.
- Ad-hoc requests: Manage specific brands and handle ad-hoc requests from management and other stakeholders, ensuring timely and accurate delivery of information.
- Continuous improvement: Continuously develop and enhance reports, studies, and deep dives, focusing on categories, sub-segments, trends, and key retail periods, to stay ahead of market dynamics.
- Bachelor's degree in business, marketing, economics, or a related field
- 3-5 years of experience as a market intelligence analyst (or equivalent), preferably with a focus on the luxury fashion industry
- Proficiency in Microsoft Excel and Power BI for data analysis, visualization, and reporting
- Strong analytical skills and the ability to interpret complex data sets to draw actionable insights
- Excellent written and verbal communication skills, with the ability to present findings in a clear and concise manner
- Detail-oriented and able to manage multiple projects simultaneously
- Familiarity with market research methodologies and competitive analysis techniques
- Passion for the fashion industry and a keen interest in staying abreast of the latest trends and innovations
- Collaborative and adaptable, with the ability to work effectively in a team-oriented environment
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We invite all applicants to apply
It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
About the Company
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
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