Sales Executive - Chemicals

Job Description

Our client, a specialist aviation-materials supplier, focused on commercial aerospace fleets, strategically headquartered in Dubai and offering rapid lead-times, AOG (Aircraft on Ground) support, direct contact with OEMs, authorized distributors, MROs and direct end-users, is looking for a Sales Executive – Chemicals to join their expanding team.

On Offer:

• An opportunity to join a leading aviation materials supplier
• Salary of 14k- 30k AED - DOE plus commission policy
• Hybrid: 4 days office, 1 remote + 4 weeks WFA per year
• Premium health insurance for your family
• Visa + family sponsorship
• Annual flight home
• 9 months paid maternity / 10 weeks paid paternity
• School fees support
• Gym, phone, daily food allowance
• Annual salary review + quarterly commission

Purpose of the Sales Executive - Chemicals

As a Sales Executive, you will create fast, accurate quotes for aviation materials and services, convert RFQs to orders, and process customer purchases/repairs end‑to‑end. Maintain disciplined CRM/ERP hygiene, uphold pricing/margin guardrails, and collaborate with Business Development and Supply Chain to ensure on‑time, compliant fulfilment.

Key Responsibilities of the Sales Executive – Chemicals

• Triage incoming RFQs and clarify requirements with the requester or BDM.
• Prepare fast, accurate quotes within agreed service levels (target 24–48 hours).
• Apply pricing guardrails, payment and delivery terms before releasing a quote

• Source parts/chemicals via ILS, PartsBase and approved vendor lists.
• Obtain best‑value options and clear lead‑time bands; record alternatives.
• Escalate atypical items to Senior/Team Leader for advice.

• Convert purchase/repair orders into accurate sales confirmations.
• Ensure terms, fees and delivery timelines are correct in the confirmation

• Proactively follow up on open quotes using standard plays and cadence.
• Address objections (price, lead time, spec) and escalate blockers early.
• Aim toward the FY26 quote‑to‑order conversion goal (≥30%).

• Maintain current stages, costs and next‑step dates on every opportunity.
• Log customer contacts, preferences, competitor intel and lost‑quote reasons.
• Avoid stale opportunities (>14 days without activity).

• Follow QMS/ISO procedures and documentation standards.
• Observe DG/chemicals handling rules and include correct paperwork.

• Keep assigned catalogue data accurate (descriptions, UoM, compliance flags, lead‑time bands).
• Action inbound web leads promptly and route complex ones to the right owner.

• Work daily with BDMs on requirements and pricing strategy.
• Coordinate with Finance (terms/credit), Logistics (OTD/TATs) and IT/CRM (minor fixes, templates).

• Use standard templates, checklists and macros to reduce errors and time.
• Participate in team meetings and lost‑quote reviews; suggest process improvements.

• Proven experience of sourcing aviation chemicals in the open market
• 1–2+ years in inside sales, sales support or order processing (aviation chemicals preferred).
• Working knowledge of aviation trading platforms (ILS, PartsBase) and vendor outreach basics.
• Comfort with CRM/ERP (ideally Microsoft Dynamics 365 CRM and/or Business Central); strong Excel skills for pricing and comparisons.
• Attention to detail and numeracy; able to follow pricing/margin guardrails and customer terms.
• Clear written and verbal communication; customer‑first mindset; calm under time pressure.
• Awareness of QMS practices and DG/chemicals considerations; willingness to learn export/Incoterms basics.
• Provide excellent customer service towards building long-term trust and relationships.

For more details, contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry