Events Performance Analysis And Reporting Unit Head

Job description / Role

Employment: Full Time

Job purpose

The role includes ownership of KPIs, budgeting oversight, and cross-department collaboration to ensure accountability, transparency, and optimization of event-related investments.

Key responsibilities

Performance strategy, measurement & evaluation

• Lead the creation and rollout of performance measurement systems for all events supported by DCT, ensuring they align with broader tourism, economic, cultural, and social goals.
• Define clear and consistent key performance indicators (KPIs) to measure the impact of events and ensure all teams use the same benchmarks.
• Guide the development of long-term methods to track event performance over time and evaluate their true value and return on investment.

• Oversee how performance data is collected, reviewed, and reported, making sure it is accurate, timely, and useful for decision-making.
• Use data analysis tools to identify trends, risks, and opportunities, helping leadership make informed and strategic decisions.
• Work closely with other departments to connect performance results with future event planning and tourism development efforts.

• Lead financial planning for events, including budgeting, cash flow, and investment analysis.
• Evaluate the cost-effectiveness and return on investment (ROI) of each event to ensure they meet DCT's strategic goals.
• Partner with Finance, Sponsorships, and Commercial teams to ensure financial plans are realistic and aligned across departments.

• Support other teams in setting and tracking their KPIs and targets, offering expert advice to improve performance.
• Ensure insights and performance data are shared across departments to support future plans, partnerships, and investments.

• Develop and manage regular reports on event performance and financial impact to support leadership and strategic planning.
• Present findings and recommendations in a clear and actionable way to senior management and other key stakeholders.
• Make sure all reports follow internal standards and are submitted on time.

• Help turn DCT's overall strategy into clear goals for the performance team and ensure they align with other units.
• Lead and support the team by setting clear objectives, reviewing performance, and encouraging growth and development.
• Promote a positive and ethical work culture that reflects the organization's values and encourages collaboration.
• Continuously improve how the team works by updating processes, adopting best practices, and finding ways to work more efficiently and sustainably.
• Ensure all unit reports meet DCT's quality and policy standards and are delivered accurately and on schedule.
• Follow health, safety, and environmental guidelines to support a safe and sustainable workplace.

• Bachelor's degree in economics, engineering, business analytics, finance, or a related field; master's degree preferred.
• Minimum of 5-7 years of experience in performance management, financial analysis, or strategic reporting, preferably in the public sector or events industry. At least 2 years in a leadership role.
• Strong understanding of event economics, public investment frameworks, and tourism KPIs.
• Experience working with cross-functional teams and presenting to senior leadership; preferable with work experience with a consultancy.

• Advanced data analysis and interpretation
• Financial planning and modeling
• KPI development and performance tracking
• Strategic thinking and problem-solving
• Strong communication and presentation skills
• Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Excel)

Company Industry: Finance, Investment & Asset Management

Apply Now