Front Desk Ambassador

Job Description

Receptionist Be the Corporate Ambassador at Our Front Desk

At Metropolitan, we believe first impressions matter and our Front Desk Ambassador plays a key role in delivering an exceptional experience to every visitor and caller. As the front face of our brand, you&aposll bring professionalism, warmth, and efficiency to our office environment.

Your Role:

You will manage front desk operations and provide administrative support that ensures our workplace runs smoothly and professionally.

Responsibilities:

• Greet and assist guests and clients upon arrival.
• Handle incoming phone calls: screen, transfer, and respond with professionalism.
• Keep the reception area tidy, organized, and well-stocked with supplies.
• Offer accurate information in person, by phone, and via email.
• Receive, sort, and distribute daily mail and deliveries.
• Enforce front-desk security by monitoring logbooks and issuing visitor badges.
• Coordinate office supplies and maintain inventory.
• Manage calendars and schedule meetings.
• Arrange travel, accommodations, and prepare travel vouchers.
• Maintain records of office expenses and costs.
• Support the team with clerical tasks like filing, scanning, and printing.

What Were Looking For:

• Prior experience as a Receptionist, Front Desk Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Experience with office equipment (printers, scanners, fax).
• Professional appearance and strong communication skills.
• Fluency in English & or any other European language Preference for immediately available candidates
• Highly organized with excellent multitasking and time-management skills.
• Positive attitude, reliability, and a customer-first mindset.

What We Offer:

• Full employment visa and Emirates ID.
• Medical insurance coverage & annual flight tickets
• Ongoing training and development opportunities.
• A collaborative and growth-focused work culture.

Working Hours:

• Monday to Friday: 9:00 AM 6:00 PM; Saturday - hulf day (1 weekend full)

• Among the top 10 Best Workplaces in the UAE for the last 4 years and Number 1. Real Estate Agency
• Recognized as a GREAT PLACE TO WORK in the UAE for three consecutive years.
• A leading company in the UAE market with 15 years of industry experience.
• Top-selling broker with all major UAE developers.
• Recipient of the International Property Awards 2022 for 'Best Real Estate Agency Marketing.'
• Winner of the Feefo Platinum Service Award 2024 for delivering exceptional customer service in real estate.

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