Information Technology Specialist
Job Description
Company Description
Oldtimer Middle East is built around a simple idea: serve motorcycle enthusiasts properly.
We provide high-quality accessories, apparel, spare parts, and expert services, with a clear focus on safety, performance, and rider confidence. Everything we do is aimed at improving the riding experience — not just selling products.
We operate in a fast-paced, professional environment driven by passion for motorcycles and attention to detail. Our goal is to deliver real value, build long-term trust with customers, and keep raising the standard in the region.
Role Overview
We are looking for a hands-on IT & Systems Support Specialist who keeps the engine running quietly in the background while everyone else does their job. You will be the go-to person for technical support, systems reliability, and operational efficiency across the company.
Key Responsibilities- Provide day-to-day technical support for laptops, desktops, printers, network, and internet connectivity.
- Troubleshoot issues quickly and ensure minimal disruption to daily operations.
- Maintain and monitor all IT equipment to ensure optimal performance and uptime.
- Recommend cost-effective hardware and software solutions with a strong focus on value and efficiency.
- Manage and maintain records of company devices, software licenses, and digital assets.
- Conduct regular system health checks and preventive maintenance.
- Support and operate ERPNext (or similar systems) across sales, purchasing, inventory, stock counts, and reconciliation.
- Work closely with the data team to maintain and improve product data accuracy.
- Use advanced Excel functions (lookups, data validation, linking, analysis) to clean, verify, and extract data.
- Train and support team members in using internal systems and tools.
- Remain responsive and available during working hours to resolve technical and operational issues.
- Leverage AI tools to improve speed, efficiency, and problem-solving.
- Support warehouse operations, including:
- Printing labels
- Organizing physical storage layout
- Maintaining accurate digital inventory structure in ERP
- Ensuring smooth day-to-day warehouse processes
- Flexible 8-hour workday, 6 days per week
- Must be available online during agreed business hours
- Expected to be responsive and reachable for urgent matters when required
- Strong practical knowledge of IT support (hardware, printers, networking, internet).
- Advanced Excel skills (lookups, data validation, cleaning, and analysis).
- Experience with ERPNext or similar ERP systems is highly preferred.
- Strong problem-solving and analytical thinking.
- Clear communication skills and a proactive, helpful attitude.
- Reliable, organized, and able to work independently without supervision.
- A key role inside one of the most established motorcycle businesses in the region
- Real responsibility from day one — you will own systems, not just support them
- Direct exposure to business operations across retail, distribution, and warehouse
- Freedom to implement ideas, improve processes, and introduce better tools (we actually listen)
- Opportunity to grow into a senior operations / systems / IT lead role