Group Communications Manager – Marine Services

Job Description

The assets and capabilities of Marine Services, alongside those of Ports & Terminals and Logistics, offer the global toolbox of services which enable the overall DP World value proposition of end-to-end logistics.

The main accountabilities of the Communications Manager, Marine Services, are:

• Implement and deliver communications strategies that reflect business objectives and growth priorities at global and regional levels including the tailoring of communications to the needs of customers, employees and other stakeholders.
• Act as a communications advisor to stakeholders within Marine Services businesses.
• Drive communications activities that deliver business impact among identified customer segments.
• Manage the inputs of other Group Communications Centres of Excellence and external agencies in developing and delivering effective, cost-efficient and measurable implementations of these strategies.
• Manage and drive a content calendar and activation for website (internal and external), social media, and quarterly newsletters.
• Ensure reports are consistently delivered on time.
• Ensure that all Business Communications activities are aligned with the global brand purpose and the overall One DP World positioning.

The ambition is to deliver world-class B2B communications, which build the desired long-term positioning of DP World while supporting the more immediate term business objectives of the Marine Services business globally.

KEY ACCOUNTABILITIES:

• Provide strategic and tactical communications advice to stakeholders.
• Lead scheduled, regular meetings with stakeholders and collaborators to ensure alignment and visibility of developments in the business.
• Develop deep sector knowledge, audience insight, and understanding of services and products.
• Manage external agency and vendor teams.
• Develop narrative and key messages relating to the strategy, driving the creation of high-quality, accurate content.
• Support maritime industry event participation and ensure its cohesion with the global events plan.
• Uphold clear project management processes and ensure a high quality of outputs.
• Maintain an actionable dashboard of metrics monitor and report delivery against well-defined objectives and KPIs.
• Collaborate effectively with Group Communications Centres of Excellence to ensure effective channel strategy, and with regional communications teams to drive reach and impact.
• Act as an ambassador for DP World at all times - promoting and demonstrating positive behavioursin harmony withDP World's Principles, valuesand culture ensuring the highest level of safety is applied in all activities understanding and following DP World's Code of Conduct and Ethics

QUALIFICATIONS, EXPERIENCE AND SKILLS:

• Bachelor's Degree required.
• +/- 8 years communications, marketing or related experience ideally in a global organisation.
• Experience in managing strategic integrated communication programmes, meeting expectations and deadlines within budgetary guidelines.
• Excellent organisational and project management skills.
• Maritime sector experience a plus.
• Strong writing, editing and proofreading skills.
• A confident communicator and presenter who can influence and convince.
• Knowledge and understanding of current trends in digital media/social media.
• Solid understanding of current affairs and awareness of global economic and geopolitical context.
• Self-motivated with a positive and professional approach.
• Self-starter who can prioritise multiple projects, take the initiative and is driven to achieve results in a dynamic environment.