Senior Housekeeping Supervisor

Job description / Role

Travel, Hotel & Tourism

Company description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Our commitment to diversity & inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Job description

As a Housekeeping Supervisor, your role will include such as:

• Manage and supervise all tasks of his/her staff.
• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures.
• Supervise public areas.
• Ensure that guest supplies are replenished.
• Ensure guests' requests are promptly and courteously met.
• Report damage or malfunction in hotel rooms using PMS system.
• Maintain equipment in proper state of cleanliness and repair.
• Maintain a section floor report.
• Conduct daily briefings with staff at floor level.
• Conduct regular room checklists.
• Report unusual behaviour or activities on floors to Assistant Housekeeping Manager / Executive Housekeeper.
• Record room status in allocated section accurately.
• Comply with hotel's health, safety and hygiene policies.
• Attend meetings and training sessions as required.
• Fully understand the difference in guest levels (VIP) and in room categories.

• Good reading, writing and oral proficiency in English.
• Must be well presented and professionally groomed at all times.
• Strong interpersonal skills and attention to detail.
• Must have good leadership skills and training skills.
• Minimum 3 years' experience in a similar capacity in the hospitality industry.

Additional information

Your team and working environment:

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor, we are Heartists!

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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