Abu Dhabi - Call Center Representative

apartmentJobs for Humanity placeAbu Dhabi calendar_month 

Job description / Role

Employment: Full Time

Job description

We are looking for a skilled and experienced female call center and tele sales representative to join our team. The ideal candidate must be a Saudi national with at least 2 years of experience in a call center, customer service, or tele sales role.

Fluency in Arabic (native level) is required, along with excellent communication, negotiation, and sales skills.

Responsibilities
  • Handle inbound and outbound customer calls professionally and efficiently.
  • Promote and sell products/services over the phone to potential and existing customers.
  • Provide accurate information about products, services, and company policies.
  • Achieve and exceed sales targets.
  • Resolve customer complaints and issues in a timely manner.
  • Maintain a high level of customer satisfaction and build strong relationships.
  • Document customer interactions and update records in the system.
  • Follow up on leads and opportunities to close sales.

Qualifications

Requirements
  • Saudi national (female)
  • Minimum of 2 years of experience in a call center, customer service, or tele sales role
  • Proven track record in achieving sales targets
  • Native proficiency in Arabic; fluency in English is a plus
  • Strong communication, negotiation, and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Proficient in using computers and call center software
  • Positive attitude, self-motivated, and customer-focused mindset

Employment type

Full time

Job Function: Sales - Telesales / Telemarketing

Company Industry: Business Support Services

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