Telephone Operator (Russian Speaker)

apartmentGolden Tulip Media Hotel placeDubai calendar_month 

Job Description

Company Description

Golden Tulip Media Hotel is a 4-star hotel located in Al Barsha Heights, Dubai, offering 288 rooms and suites with contemporary amenities and personalized services. Positioned near major attractions like Dubai Marina, Dubai Internet City, and the Mall of the Emirates, it is ideal for both business and leisure travelers.

Guests can enjoy a relaxing retreat with access to the Hotel Health Club, outdoor swimming pool, and sauna. The Fresh Restaurant provides an all-day dining experience with a globally inspired menu blending local and international cuisine, perfect for breakfast, lunch, and dinner.

Role Description

This is a full-time, on-site role for an Operator located in Dubai, United Arab Emirates. The Operator will be responsible for daily operations within the hotel, including managing guest requests, maintaining high levels of customer service, and ensuring smooth communication between different departments.

Additional duties may include handling bookings, responding to guest inquiries, and supporting the Front Desk team to enhance the overall guest experience.

Qualifications
  • Excellent customer service and communication skills
  • Ability to handle guest inquiries and manage bookings
  • Strong organizational and time management skills
  • Experience in hospitality or hotel operations is preferred
  • Fluency in English; Russian; knowledge of additional languages is a plus
  • Ability to work effectively in a fast-paced environment
  • Proficiency in using hotel management software and systems
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