Survey And Sales Coordinator / Moving Department
Job description / Role
Employment: Full Time
We are seeking a seasoned Survey & Sales Coordinator to join our Relocations and Moving department. The ideal candidate will have solid experience in international and domestic relocations, with a proven ability to conduct detailed pre-move surveys, prepare tailored quotations, and manage client relationships throughout the sales cycle.This role requires strong organizational and communication skills, commercial acumen, and an in-depth understanding of the moving industry.
Key Responsibilities:
- Conduct and coordinate in-depth pre-move surveys (on-site and virtual) for corporate and individual clients.
- Prepare accurate and customized quotations based on survey results and client needs.
- Provide expert advice on services and guide clients through the relocation process.
- Follow up on leads, manage pipelines, and support the sales team in securing business.
- Maintain client communication from initial contact to confirmed booking, ensuring a seamless experience.
- Collaborate closely with operations and customer service teams to align expectations and execution.
- Keep up to date with market trends and competitor offerings to support commercial decisions.
Requirements:
- Minimum 3–5 years of proven experience in relocations, moving services, or logistics (B2C or B2B).
- Strong knowledge of pre-move survey techniques and international moving standards.
- Solid understanding of door-to-door relocations, packing requirements, and customs procedures.
- Excellent communication and negotiation skills in English (French or Arabic is a plus).
- Proficiency in CRM tools and Microsoft Office; Move management software knowledge is an asset.
- Client-focused mindset with strong attention to detail.
- Ability to manage multiple requests simultaneously and work under pressure.
- Strong organizational skills and a proactive, results-oriented approach.
About the Company
HLOG is a logistics solutions provider with locations in France and Cameroon, Africa. We are a team of individuals ready to assist you with commercial logistics, business transport, and individual moving and relocation assistance. Since 1972, we’ve provided logistics services to customers in various sectors.
Our company dedicates itself to upholding international and local standards to serve our customers better. We have an extensive team consisting of administrative experts, drivers and packers, and operations management.
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