[ref. h59206318] It Administrator - Dubai

Job Description

About Us:

Technology plays a key role in powering our creativity and efficiencyand that's where you come in.

Position Summary:

We are looking for a proactive and technically skilled IT Administrator to support and maintain our organization's IT infrastructure. The ideal candidate will ensure seamless daily operations of all IT systems, provide user support, and implement best practices in security and data management.

This role is critical in maintaining our efficiency across departments, including design, production, and project execution.

Key Responsibilities:

• Manage, maintain, and upgrade servers, networks, and computer systems.
• Troubleshoot hardware and software issues for local and remote users.
• Provide timely technical support for staff and ensure end-user satisfaction.
• Install and configure software, systems, printers, and scanners.
• Maintain network security, firewalls, VPNs, and antivirus systems.
• Monitor system performance and perform regular system backups and data recovery.
• Ensure software licenses are up to date and comply with company policies.
• Set up user accounts, access controls, and IT onboarding/offboarding processes.
• Assist in selecting and integrating new IT solutions and tools for business growth.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum 35 years of experience in IT administration or technical support.
• Strong understanding of LAN/WAN networks, Microsoft Office 365, Windows Server, and cloud technologies.
• Experience with cybersecurity tools and protocols.
• Knowledge of IT support for design or production software (e.g., AutoCAD, Adobe Suite) is a plus.
• Excellent troubleshooting, communication, and time management skills.
• Fluent in English; Arabic is an advantage.

Preferred Skills:

• Experience supporting remote teams or multi-site operations.
• Familiarity with ERP or project management platforms.
• Knowledge of backup systems and disaster recovery planning.

Pay: AED2,500.00 - AED3,500.00 per month