[ref. f06668624] Apparel Group - Assistant Manager - Brand Training
Job description / Role
Employment: Full Time
Objective:
The assistant manager - brand training is responsible for supporting the development and delivery of training programs for store employees. This role ensures employees are well-equipped with product knowledge, and helps track performance KPIs to identify training needs and opportunities for skill development.
Key responsibility:
Training delivery & support:
- Assist in developing and executing training programs focused on product knowledge and sales techniques.
- Collaborate with the brand training manager to customize training programs based on store employees' performance and KPIs.
- Conduct in-store training sessions and provide ongoing support to store employees.
Performance & KPI tracking:
- Track and monitor performance metrics for store employees.
- Support the process of identifying training needs based on performance data.
- Assist in preparing reports to track employee progress and recommend areas for improvement.
Succession planning:
- Assist in identifying high-potential employees for succession planning and development.
- Support in tracking career progression and help tailor learning paths for employees.
Brand & product knowledge:
- Ensure all store employees are trained on brand standards, product details, and customer service best practices.
- Stay updated with the latest product launches and ensure training materials are current.
Collaboration & communication:
- Work closely with store managers and HR to ensure training is aligned with business goals.
- Provide feedback and support to employees during training sessions and follow-up evaluations.
Desired experience:
- Bachelor's degree in business, retail management, or a related field.
- 2-4 years of experience in retail training or management.
- Strong understanding of retail operations and product knowledge.
- Ability to track and analyze performance data.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office and Learning Management Systems (LMS).
About the Company
The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.
Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.
Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.
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