Team Leader - User Support - Banking
Dubai
Day-to-day leadership of user support teams
- Managing ticket flow, prioritisation, and escalation
- Ensuring service levels and response standards are met
- 8-10+ years' experience in IT support
- Must currently be supporting a GCC bank
- Prior experience leading small support teams
- Strong operational and people management skills
- Clear step-up leadership role
- Opportunity to lead a core support function
- Stable, regulated environment
IHG Hotels & ResortsDubai
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