Room Technician
Job description / Role
Employment: Full Time
What will I be doing
As a room technician at Conrad Abu Dhabi Etihad Towers Hotel, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an excellent guest and team member experience. A room technician will also be required to maintain stock levels and ensure rooms and corridors are in working order. Specifically, you will be responsible for performing the following tasks to the highest standards:
Internal
To ensure daily briefings are conducted with supervisors.To ensure problems are passed on to supervisors.
External
To ensure that all communications to external departments or entities are conducted in a professional and timely manner.
Main duties- To attend to maintenance requests (breakdown, planned, and otherwise) relating to guest rooms.
- To complete work requests and planned preventive maintenance (PPMs) as directed.
- To report and follow up on all major and minor repair and maintenance tasks related to guest rooms.
- To select and follow up for correct materials from engineering stores.
- In case of recurrent deficiency or defect, to suggest and get alternative solutions implemented in coordination with the team leader and other superiors.
- To ensure the work areas, storage areas, and areas near electrical panels or any other location under engineering are clean and properly organized.
- To keep all electrical panels, storage areas, and access leading to the roof locked.
- To ensure safe working practices and conditions for yourself, your colleagues, and any contractor personnel.
- Request support, direction, and assistance as needed or required by situations and work.
- Be familiar with and comply with all relevant technical services department policies, processes, and standard operating procedures.
- To perform other duties that management may from time to time reasonably require.
- To assist public area technicians and other engineering technicians when required.
What are we looking for
A room technician serving Conrad Abu Dhabi Etihad Towers is always working on behalf of our guests and with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Good communication skills
- Ability to work under pressure
- Ability to work independently
- Previous experience in a similar role
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.Hilton is dedicated to continuing its tradition of providing exceptional guest experiences
Job Function: Customer ServiceCompany Industry: Marketing, Advertising & PR
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