Linen & Uniform Attendant

Job Description

About The First Group Hospitality

Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

• Receive, sort, count, store, distribute, and collect linen and uniforms.
• Issue uniforms to staff according to role, size, shift, and operational requirements.
• Maintain accurate records of linen, uniforms, stock levels, issues, returns, damages, and replacements.
• Inspect all linen and uniforms for cleanliness, stains, damage, wear, and quality.
• Separate and report damaged, stained, or unusable items for repair or replacement.
• Ensure clean linen and uniforms are folded, organised, labelled, and stored correctly.
• Coordinate with housekeeping, laundry, hospitality, operations, equestrian, and procurement teams.
• Prepare and distribute linen and uniforms for villas, guest areas, events, and daily operations.
• Collect used linen and uniforms and coordinate their return to the laundry.
• Monitor uniform returns, missing items, alterations, repairs, and replacement requirements.
• Maintain a clean, organised, and secure linen and uniform storage area.
• Monitor stock levels and report replenishment requirements to the Linen Supervisor.
• Support uniform fitting, sizing, issuing, collection, and exchange procedures.
• Ensure proper handling, transportation, storage, and care of all textiles.
• Coordinate with external laundry providers and suppliers where applicable.
• Follow all hygiene, health, safety, security, and stock-control procedures.
• Maintain accurate inventory records, checklists, issue logs, and reconciliation documents.
• Report shortages, losses, damage, maintenance issues, and discrepancies promptly.
• Ensure all linen and uniform services reflect the property's luxury positioning and brand standards.
• Maintain confidentiality when handling staff, member, guest, and operational information.
• Contribute to stock control, loss prevention, waste reduction, and continuous improvement.
• Perform other linen, uniform, housekeeping, laundry, and operational duties as required.
• Previous experience in linen, laundry, uniform services, housekeeping, stores, or a similar role.
• Experience in luxury hotels, resorts, private clubs, villas, or hospitality environments is desirable.
• Knowledge of linen handling, uniform management, textile care, and stock control.
• Excellent organisational, counting, record-keeping, and inventory-management skills.
• Strong attention to detail and commitment to cleanliness and quality.
• Good communication, coordination, and teamwork skills.
• Physically fit and comfortable handling linen, uniforms, equipment, and stock.
• Professional, reliable, punctual, organised, discreet, and service-oriented.
• Ability to work independently and collaboratively in a fast-paced environment.
• Basic computer skills and experience with inventory systems are an advantage.