Assistant Store Manager | Retail | Kiabi
Job description / Role
Employment: Full Time
About Al-Futtaim Group
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
The assistant store manager plays a pivotal role in the seamless operation of the store, acting as the primary leader in the absence of the store manager. The assistant store manager will be accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
What you will do- Coaching, team management, development of an engaged team.
- Operational SOP, drive operational and service excellence.
- Deliver excellent visual merchandising standards.
- Financial management, driving store sales and profit.
- High level of customer service.
- Previous managerial experience in retail, with proven track record of sales and profitability achievement.
- Effective communication and interpersonal skills to effectively engage with team members at all levels, good English skills.
- Demonstrated commitment to putting the customer first, ability to resolve customer issues and delivering outstanding service.
- Strong organizational and problem-solving skills to manage complex operational challenges effectively.
What equips you for the role
Qualifications & Experience:
- Education: diploma or equivalent.
- Experience: minimum of 3 years' experience in retail operations at a supervisory level.
Behavioral Competencies:
- Strong analytical and time management skills.
- Excellent customer service.
- Good communication skills.
- Collaborative teamwork approach.
- Proficiency in managing processes and reporting.
We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility.Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region.Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario.The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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