Entertainment Technical Team Leader

Job Description

Role Overview:

The role of Entertainment Technical Team Leader offers a rewarding opportunity to lead a team of talented technicians in creating unforgettable entertainment experiences that bring joy and excitement to our guests, while also developing valuable leadership skills and expertise within a dynamic and collaborative environment.

Role Scope:

Team Leadership:

• Supervise and mentor a team of technical support specialists.
• Allocate tasks and set performance goals for team members.
• Conduct regular performance evaluations and provide constructive feedback.
• Ensure Safety is implemented.

Technical Support:

• Oversee the setup, operation, and maintenance of one of the following: Audio, Video, Lighting, AV Networks or Technical Operations.
• Troubleshoot technical issues in real-time, ensuring minimal disruption to live show & events and the daily operation
• Collaborate with production and sales teams to meet technical requirements to ensure smooth operations of the park and shows and events under the management of Entertainment Technical
• Able to handle challenging tasks.

Resource Management:

• Ensuring that preventative maintenance is done In line with the maintenance management system
• Coordinate with vendors and suppliers whilst following company guidelines
• Optimize resource allocation to maximize efficiency when setting up and running shows and events or the daily operation.

Quality Assurance:

• Implement and enforce best practices for equipment setup, operation, and safety.
• Conduct quality checks to maintain high standards of audiovisual and technical production quality.
• Stay up to date with industry trends and technological advancements to enhance entertainment offerings and experiences.

Documentation and Reporting:

• Maintain detailed records of event setups, issues and resolution logs for future reference.

Collaboration:

• Work closely with Stage Managers, Directors, and creative teams to understand technical requirements and provide solutions.
• Foster a collaborative and innovative environment within the Entertainment Technical support team.

Job Essentials:

• Engineering or College diploma or equivalent
• Minimum 3 years experience in Audio Video Lighting, Show control & network Maintenance and operation.
• 1+ years Experience in installation of AVL systems including show control and network.

Job Desirables:

• Technical training or certification in Audiovisual Technology, Electrical Engineering, Information Technology, Electronics, or related field Highly preferred.
• Certification in Qsys, Extron, Dante, Medialon, Christie projectors
• Previous experience in working within the amusement park industry is an advantage.
• Time served working on live shows and events