Business Development Executive – Skiply Sales (Emiratized role)

apartmentRakbank placeDubai calendar_month 

Job Description

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

About the role

As a Business Development Executive – Skiply Sales, you will play a pivotal role in driving revenue growth for the Bank's Skiply product and solutions. Reporting to the Senior Vice President & Head of Education - Skiply, you will collaborate closely with cross-functional teams including SME Business, Operations, and Technology to deliver seamless payment solutions to merchants and educational institutions.

What You'll Be Doing:

  • Develop and implement strategies to achieve agreed volume and revenue targets for Skiply.
  • Identify and onboard new merchants, aiming for 8+ new businesses monthly and 35mn potential volume.
  • Offer ERP integration solutions to schools and manage expectations effectively.
  • Monitor merchant transactions and volumes; design retention strategies to minimize attrition and dormancy.
  • Work with SME teams for lead generation and closure, while proactively sourcing independent leads.
  • Ensure all merchant documentation complies with Bank requirements and regulatory standards.
  • Deliver exceptional service for merchant gateway and payment solutions.
  • Manage end-to-end processes for e-commerce setup, activation, integration, and chargeback handling.
  • Maintain confidentiality and compliance with KYC and regulatory guidelines.
  • Possess strong knowledge of merchant acquiring and payment solution implementation.

What We're Looking For:

  • Education: University degree or equivalent qualification.
  • Experience: Minimum 2+ years of professional experience

What's In It For You:

  • Competitive, performance-linked compensation.
  • Medical coverage for you and your family.
  • Comprehensive life insurance.
  • Inclusive and diverse workplace culture.
  • Career development and fast-track growth opportunities.
  • Mentorship from industry experts.

Skills:

  • Excellent communication skills in English (Arabic is an advantage).
  • Strong negotiation and relationship-building abilities.
  • Proficiency in PC skills and digital tools.
  • Aggressive, target-driven mindset with ability to work under pressure.
  • Knowledge of KYC, compliance, and merchant onboarding processes.
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