Cashier - Exchange House - Dubai - ref. a26616915

Job Description

Job Summary:

As a Cashier at our Exchange House, you will be responsible for handling currency exchange transactions, remittance services, and customer payments with accuracy and professionalism. You will play a key role in delivering excellent customer service, maintaining compliance with financial regulations, and ensuring secure cash handling.

Key Responsibilities:

• Handle foreign currency exchange and remittance transactions efficiently and accurately.
• Process customer transactions, including cash, card, and electronic payments.
• Maintain accurate records of all transactions and balance cash drawers daily.
• Ensure compliance with anti-money laundering (AML), KYC, and internal control policies.
• Provide courteous and professional customer service.
• Identify suspicious or fraudulent activities and report them promptly.
• Maintain proper filing and documentation as per regulatory standards.
• Support branch operations during peak hours or staff shortages.
• Adhere to company policies, procedures, and code of conduct.

Qualifications & Requirements:

• High school diploma or equivalent (Bachelor's degree is a plus).
• Minimum 12 years of experience in a cashier or teller role (preferably in financial services or exchange houses).
• Strong numerical and cash-handling skills.
• Familiarity with AML and KYC regulations is an advantage.
• Good communication and interpersonal skills.
• Fluency in English; additional languages (Arabic, Hindi, Urdu, etc.) are an asset.
• High level of integrity and attention to detail.

Preferred Skills:

• Customer-focused attitude with strong problem-solving abilities.
• Ability to work under pressure in a fast-paced environment.
• Team player with a flexible approach to shift scheduling.
• Basic computer literacy (MS Office, point-of-sale systems, remittance platforms).