[ref. n20964701] Director - Digital Strategy BD - Financial Services - 6mths contract New

Job Title: Digital Business Development Director

About the Role

We are seeking an experienced and forward-thinking Digital Business Development Director to lead strategic consulting engagements aimed at transforming digital customer experiences and driving growth for leading financial institutions. The ideal candidate will come from a top-tier consulting firm or Big 4 background and possess a strong track record in delivering digital transformation, portfolio optimization, and strategic innovation across the banking and payments sector.

• Lead and manage consulting engagements focused on digital banking transformation for clients, customer journey optimization, and portfolio growth for top issuer clients.
• Design and implement strategies to enhance digital acquisition funnels for debit and credit card products.
• Develop seamless digital onboarding journeys and end-to-end customer engagement processes.
• Create data-driven Early Month on Book (EMOB) strategies to minimize attrition and maximize long-term customer value.
• Innovate banking subscription models and retention strategies tailored to evolving customer behavior.
• Conduct in-depth assessments of cardholder behavior, segmentation, and dormancy trends, and translate insights into actionable marketing and engagement strategies.
• Benchmark client portfolios and identify competitive opportunities through data analytics and industry best practices.
• Present findings and strategic recommendations to C-level executives with clarity, impact, and influence.
• Act as a trusted strategic advisor, building long-term relationships with key client stakeholders.
• Support business development efforts, including proposal development, solution design, and new client acquisition.

• 10+ years of experience in management consulting, with a strong preference for candidates from Big 4 firms or leading strategy consulting firms.
• Deep understanding of digital banking, customer lifecycle management, and card product strategy.
• Demonstrated success in delivering data-driven initiatives and digital transformation projects in the financial services sector.
• Strong analytical skills, with experience in customer segmentation, portfolio diagnostics, and performance benchmarking.
• Exceptional client management, communication, and stakeholder engagement skills.
• Fluent in English;
• Bachelor’s or Master’s degree in Business, Finance, Economics, or a related field.

• Collaborate with global financial institutions and payment leaders on high-impact digital initiatives.
• Work in a high-performance, consultancy-driven environment with a strong focus on innovation and client success.
• Be part of a collaborative, international team with opportunities for growth and leadership.
• Shape the future of digital banking and customer experience in a rapidly evolving industry.