Mystery Shopper - Al-'Ayn
Job description / Role
Employment: Temporary
As a Mystery Shopper for Helion Market Research, you will visit assigned stores or service locations and evaluate the quality of service, product range, and overall customer experience.
Your tasks will include:
- Visiting specific stores or services and assessing the provided services, product assortment, and customer experience.
- Providing detailed and objective feedback based on predefined criteria.
- Completing reports accurately and on time.
- Maintaining confidentiality and following company protocols.
Requirements:
- Excellent attention to detail and the ability to write clear and precise reports.
- Strong communication skills in Arabic.
- Flexibility to travel within your region.
- Professional attitude and discretion.
- Experience in customer service or market research is a plus, but not required.
About the Company
Helion Market Research is one of the world's leading Mystery Shopping agencies, with a focus on Customer Experience Measurement, Sales Channel Measurement, Sales Channel Effectiveness & Business Intelligence. With a 400.000+ field force in 100+ countries worldwide we are specialized in multi-country research solutions.
A broad range of tailored & insightful research solutions have helped already hundreds of clients across different industries achieving a higher customer experience, sales and trade-marketing performance.
We use the methodology of Mystery Shopping & Auditing to measure your branded tochpoints, be it Sales, Trade-Marketing or Customer Experience focused.
We are a recognized leader in our domain, with more than 15 years of experience. Consulted by leading brands, Market Research & Consulting agencies for our experience.
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