IT Infrastructure Sales / Pre-Sales

Job Description

Job Summary

We are looking for an experienced IT Infrastructure Sales / Pre-Sales professional with 10+ years of experience in IT infrastructure solutions, sales, and pre-sales. The ideal candidate will have strong experience working with UAE Government entities, a solid understanding of enterprise IT infrastructure, and the ability to engage with technical and business stakeholders.

The candidate should be Arabic-speaking, commercially driven, technically knowledgeable, and capable of managing the complete sales/pre-sales cycle from opportunity identification and solution design through proposal preparation and client engagement.

• Identify and develop new business opportunities within the UAE market, particularly across government and public-sector entities.
• Build and maintain strong relationships with UAE Government customers, IT departments, procurement teams, and key decision-makers.
• Understand customer requirements and translate business needs into suitable IT infrastructure solutions.
• Lead pre-sales activities including requirements gathering, solution design, technical presentations, demonstrations, and proposal preparation.
• Develop technical and commercial proposals, RFP/RFQ responses, solution presentations, and statements of work.
• Work closely with technical, engineering, vendors, and delivery teams to develop appropriate infrastructure solutions.
• Present IT infrastructure solutions to technical and non-technical stakeholders.
• Participate in customer meetings, workshops, site visits, and technical discussions.
• Manage the sales pipeline and track opportunities from initial engagement through contract award.
• Develop and maintain relationships with technology vendors, distributors, and strategic partners.
• Prepare and deliver solution demonstrations and proof-of-concept activities when required.
• Monitor market trends, competitor activities, and emerging infrastructure technologies.
• Support contract negotiations and commercial discussions.
• Ensure proposed solutions meet customer requirements, technical standards, budgets, and timelines.
• Maintain accurate CRM records, sales forecasts, opportunity updates, and account plans.

Required Technical Knowledge

Strong understanding of enterprise IT infrastructure solutions, including:

• Data Center Infrastructure
• Servers and Storage
• Networking and Network Security
• Cybersecurity Solutions
• Cloud and Hybrid Cloud Infrastructure
• Backup and Disaster Recovery
• Virtualization
• Microsoft Infrastructure and Enterprise Solutions
• IT Infrastructure Management
• Structured Cabling and Data Center Solutions
• End-User Computing and Enterprise IT Solutions

• 10+ years of experience in IT Infrastructure Sales, Pre-Sales, Solutions Sales, or a similar role.
• Proven experience in B2B enterprise IT sales and/or pre-sales.
• Mandatory experience working with UAE Government / Public Sector entities.
• Strong understanding of UAE Government procurement and tendering processes.
• Strong technical understanding of IT infrastructure solutions.
• Excellent communication, presentation, negotiation, and stakeholder-management skills.
• Arabic-speaking is mandatory, with strong English communication skills.
• Existing relationships within UAE Government entities will be considered an advantage.
• Ability to prepare professional technical and commercial proposals.
• UAE market experience is required.

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• Relevant certifications in IT infrastructure, networking, cloud, cybersecurity, or vendor technologies are an advantage.
• Experience with major technology vendors and enterprise solution providers is preferred.

• IT Infrastructure Solutions
• Sales & Business Development
• Pre-Sales & Solution Design
• Government Sector Engagement
• RFP/RFQ & Tender Management
• Account Management
• Client Relationship Management