AFC Maintenance Technician – Gates & TVMs (Transportation – Rail & Metro Systems)-Dubai, UAE

Company Description

Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.

The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.

Job Description

Employment Type: Full-time | Shift-based

The AFC Maintenance Technician will be responsible for maintaining and troubleshooting AFC equipment, including gates, Ticket Vending Machines (TVMs), validators, and associated peripheral and network-connected devices.

The role will act as first and second line support to ensure high system availability, fast fault recovery, and proper escalation of complex technical issues.

Key Responsibilities

Perform preventive and corrective maintenance on AFC equipment, including gates, TVMs, validators, and related devices.

Troubleshoot electrical, mechanical, electronic, hardware, and basic software faults.

Diagnose failures and restore equipment to service efficiently.

Replace faulty modules, sub-assemblies, spare parts, and consumables.

Perform basic software checks, log reviews, device access, and service restarts.

Support LAN and IP connectivity checks for AFC devices.

Execute functional testing after maintenance and repair activities.

Handle routine faults as well as complex technical incidents.

Perform root cause analysis for recurring failures and equipment issues.

Escalate major, systemic, or unresolved failures to engineering or Level 3 support with clear technical reports.

Record incidents, actions taken, spare parts used, and components replaced in the maintenance system.

Comply with rail safety, operational, access, and site procedures at all times.

Qualifications

Diploma or ITI in Electrical, Electronics, Mechatronics, Electro-Mechanical Engineering, or a related technical discipline.

Technical maintenance, field support, or equipment maintenance certification is an advantage.

Technical Skills Required

Strong electrical troubleshooting skills, including power supply, wiring, breakers, relays, and related components.

Mechanical maintenance experience covering motors, flaps, locks, belts, alignment, and moving mechanisms.

Basic electronics knowledge, including sensors, readers, I/O boards, and electronic modules.

Basic IT and networking knowledge, including IP addressing, LAN, and connectivity checks.

Basic Linux or software handling experience, including logs, service restart, and device access.

Ability to read schematics, drawings, technical documentation, and maintenance manuals.

Strong fault diagnosis, troubleshooting, and hands-on repair capabilities.

Experience

3 to 5 years of hands-on field maintenance experience.

Experience in one or more of the following areas is highly preferred: AFC systems, metro or rail environments, gates, TVMs, validators, ATMs, kiosks, vending machines, access control systems, or electro-mechanical equipment.

Additional Information

Working Conditions

Shift-based work, including weekends and public holidays.

Night shifts may be required.

On-call duty may be required for breakdown and emergency support.

Work will be performed in live operational rail stations.

Personal Attributes

Strong troubleshooting mindset with a hands-on approach.

Ability to work independently during incidents and breakdowns.

Good understanding of integrated systems combining electrical, mechanical, electronic, and software components.

Fast fault isolation and service recovery approach.

Clear communication, documentation, and reporting skills.

Safety-focused, reliable, and able to work under operational pressure.

Please note that only shortlisted candidates will be contacted