Senior Sales Manager - Asia Pacific - Al-'Ayn

Job description / Role

1. JOB PURPOSE:

1. KEY ACCOUNTABILITIES:

Job Specific Accountabilities

• Together with the Department Manager International Sales, formulate an effective sales strategy and

Manager for discussion and directions.

• Plan, and coordinate methods of gaining market insights and data from various sources, ensuring that

• Conduct feasibility studies carried to analyse the market for new products, using information received

from the agents. Section heads about current and future customer requirements.

• Identify new markets within the assigned region and conduct a feasibility study for ADNOC Lubricants

• Achieve Sales and Margin Budgets for the territory as assigned by the Management.
• Prepares and maintains export price schedule for each distributor in assigned area. Obtains

• Carry out the promotion of the company's lubricant products in order to increase sales wherever

• Reach out and advice customers to maintain personal contact with all major customers in order to

• Arrange for regular visits to market to conduct customer meets, seminars, workshops, market visit,

• Surveys, verifies, and maintains competitive information on price, credit terms, sales volume and market

• Assists in setting sales targets and developing the business plan for distributors and customers in

• Meet with agents and distributors periodically in order to discuss customer feedback about the products

• Represent the function at seminars and exhibitions, to ensure that attendees' questions can be

answered, and any potential business opportunities followed up.

• Together with Department Manager International Sales, Senior Manager Marketing Lubricants and

• Implement Marketing plans for the territory. Specifically, utilising market knowledge to recommend

activity.

• Develop new business through new customers in existing markets.
• Develop new business from new market segment by introducing segment specific products and

• Develop new business through business initiation in new countries.
• Investigate potential marketing opportunities for ADNOC lubricant business development.

• Ensure timely collection of outstanding debts, in line with the overall plan to assure achievement of

• Review reports on customers' payment performances received from Finance, and initiates action where

• Carry out the opening of credit accounts for new customers following a thorough investigation into their

• Recommend and control the monthly approved quantity for each credit customer to ensure that sales

• Obtain information on new customers applying for credit facilities, visits and reports customers

information such as customers business activity, business address, bank names and address, customer's expected monthly demands, etc.

• Keep customers abreast with the status of their booked orders.
• Be responsive to customer demands especially for customers who are from different time zones.
• Respond to customer's communication within reasonable time.
• Co-ordinate the process of dealing with customer's technical and commercial complaints by liaising

with the Plant in order to discuss the nature of each complaint and identify ways on how to resolve it

promptly and efficiently, within set procedures, and that good customer relations are maintained.

• Dev

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