Key Account Manager(Sr.) - [Specifically : Managed Services + Infra Services + Cybersecurity+ Cloud]

The Key Account Manager will be responsible for maintaining and expanding relationships with strategically important customers. They are also accountable for achieving sales targets and assigned strategic account objectives. Representing the entire range of IT infrastructure/cybersecurity and cloud products and services to customers, leads the customer account planning cycle and ensures that the company meets customer needs and expectations.

Furthermore, the KAM is responsible for achieving business objectives, KPIs, and targets, as well as developing new customers to achieve short and long-term profitable growth. This position entails extensive travel across the UAE. All prospective employees must undergo a background check and possess a valid driving license and vehicle

Key Performance Areas (KPAs) & Principal Accountabilities:

Establishes productive, professional relationships with key personnel in customer accounts.

Meets assigned targets for profitable sales volume and strategic objectives of accounts.

Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.

Proactively assesses, clarifies, and validates customer needs on an ongoing basis.

Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

Bears overall responsibility for customer ownership and acts as central point of contact and interface between customer & organization

Identify sales opportunities, networking and fact-finding and calling on and closing new accounts.

Manage and penetrate customers at all levels and develop relationships with accounts that enable achievement of plans and objectives.

Prepare and deliver effective selling presentations that implement approved Customer Business

Plans and employ effective game theory and negotiating strategies.

Develop timely and accurate forecasts (volume and spend) for accounts and revise based on actual performance.

Coordinates the involvement of company personnel, including support, services, and management resources, to meet account performance objectives.

RequirementsMinimum 8+ years of strategic sales experience and relevant network in a B2B Sales of IT products Solutions in UAE market.

Graduate degree or equivalent

Proven account management experience in the Governement,Hospitality, Financial services, Education or Real Estate industry/accounts.

Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.

Experience in delivering client-focused solutions based on customer needs

Proven ability to manage multiple projects at a time while paying strict attention to detail

Excellent listening, negotiation, and presentation skills

Excellent verbal and written communications skills