Receptionist

placeDubai calendar_month 
At GEMS Jumeirah Primary School (JPS), we are a vibrant, forward-thinking international school that values innovation, inclusivity, and academic excellence. JPS follows the National Curriculum for England, providing a high-quality, well rounded education that nurtures critical thinking, creativity, and curiosity in our students.

We aim to develop confident, global-minded individuals ready for the challenges of their future.

We are looking for an "Outstanding" Receptionist to join our Front of House team. You should have a passion for providing excellent customer service along with a desire to work in a fun and busy educational environment.

Key Accountabilities:

  • Provide the full range of information relating to JPS (location, curriculum, admission procedure – including the booking of tours, tour information, administration, structure etc..) to ensure the delivery of a quality customer service experience to all callers or visitors to the school.
  • Respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school.
  • Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.
  • Maintain a caller and visitor database to track volumes on a monthly basis and act as a source of marketing for lead generation.
  • Manage the timely completion of daily registers and attendance procedures.
  • Complete administration and secretarial tasks as assigned to support the broader Front of House team to achieve their objectives.
  • Conduct school tours in conjunction with the Admissions team.
  • Support the Parent Relations Executive with school events as and when required.
  • Ensure the GEMS policies, procedures and codes of conduct are followed at all times.
  • Attend staff meetings and serve on committees as required.
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