Information Systems Specialist
Al Qasimia University Sharjah
Job Description
Job SummaryProviding advanced technical and functional support and consultation for systems such as Ellucian Banner and the Argos Evisions reporting tool, As well as other related systems. Additionally, designing, developing, and implementing solutions using Oracle SQL and PL/SQL to ensure efficiency and smooth operationsMain Responsibilities- Managing and Supporting Ellucian Banner System :Providing functional support to Banner system users (academics, administrators, and students).Configuring the general setup and end-of-term processes based on the needs of various departments.Enhancing system performance by offering developmental solutions for sub-systems and Banner modules.Working on implementing new features and capabilities in the Banner system, Argos system, and other academic systems.Managing Banner users&apos permissions.Offering periodic training sessions for faculty, students, and administrators on Banner systems and updates.Providing reports to the direct supervisor and management regarding service performance and recommendations for improvements.
- Managing and developing reports by using Argos Evisions reporting tool :
- Writing Database Queries Using Oracle SQL :
- Maintenance and Development :
Offering periodic training sessions for faculty, students, and administrators on Banner systems, updates, and related systems.Preparing user guides related to Banner, Argos, and other related systems.Providing support and assistance in resolving daily issues related to the Banner system, Argos system, and other related systems.
Required Qualifications and Experience- Academic Qualifications :
- Experience :
- Technical Skills :
- Soft Skills :
Arabic (reading,writing and speaking)English6. Other Responsibilities : Any other tasks assigned by the direct supervisor that fall within the scope of work.
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