HR Manager

Job description / Role

Employment: Full Time

Job description

We are seeking a dynamic, experienced, and people-focused HR Manager to join our team at GEMS World Academy. The successful candidate will play a key role in leading and supporting the full spectrum of HR functions, ensuring compliance with regulatory requirements and contributing to a positive, professional, and supportive school culture.

• Provide support to the Principal/CEO in the recruitment of all school based positions.
• Liaise with corporate HR recruitment team for teaching positions, complete all administrative tasks related to the teacher recruitment process.
• Manage the full process for the recruitment of non-teaching positions including advertising, shortlisting and screening candidates, setting up interviews and communicating with candidates throughout the recruitment process.
• Prepare employment contracts using DAX in compliance with GEMS policies and procedures and UAE Labour Law regulations.
• Coordinate the preparation of the Ministry of Labour offer letter and employment contract process with the school designated Government Relations staff member.
• Liaise with the travel department to book travel for new employees and maintain regular communication with new hires, including sending welcome email and handbook and answering questions, conduct new hire inductions.
• Process new hire forms including bank account forms, medical insurance, business card and access card requests.
• Design and conduct new employee orientations to explain school policies, compensation and benefit programs.

• Manage and support day-to-day operations of all HR related matters in school.
• Manage the administration of HR policies, procedures and programs.
• Provide advice, assistance, and follow-up on school policies, procedures and documentations.
• Manage employee filing system maintaining up-to-date soft copy and electronic versions for all school employees.
• Ensure files contain all relevant information and are maintained in an organized manner.
• Administer and explain benefits to employees, serve as liaison between employees and insurance carriers.
• Produce NOCs, salary certificates and salary transfer letters using DAX, in English and Arabic as required on a timely basis.
• Develop and maintain HRIS database, employee files and records.
• Update employee handbook as required.
• Support ERP project team with input on HR systems, policies and requirements.
• Track approval process for all processes wherever other department's signatures are required, or when DAX system approvals are required.
• Run reports from DAX as required by school management, or when specified by the HR Area manager/HR Cluster Lead, or other areas of the business on a timely basis.
• Draft routine correspondence, letters and memos as required by management.
• Assist and prepare statistical summaries and reports for school and GEMS Corporate office.
• Attend staff meetings and serve on committees as required.
• Engage with other School HR Officers in a productive and solutions-focused manner, sharing best practice ideas and positive ways of working.
• Complete any ad-hoc HR project work as and when required.

• Coordinate the resolution of specific policy-related and procedural problems and inquiries.
• Perform specific research/investigation into employee relations issues as requested and directed by management.
• Provide support to HR Area managers and HR Cluster leads as required for all employee relations matters.
• Advise school management and staff on UAE Labour law regulations and compliance.
• Be the first point of contact for all employees on employee relations issues.
• Act as a counsellor to employees as and when required.
• Be a positive role model for all school employees, acting as an employee engagement champion in school.

• Manage the separations process from start to finish with all employees following resignation or termination.
• Provide Principal with guidance on Labour Law regulations in regards to separations processes.
• Liaise with employees identified as leavers to collate exit documentation required and to coordinate clearance procedures.
• Conduct an exit interview (online and face-to-face) with all leavers, gather exit interview data on a regular basis and present this to the Principal for review.

• Overseeing and coordinating the MOE professional license process.
• Assisting GRE to obtain and follow up with ADEK appointment letters.
• Assisting with the preparation and payment of stipends.

• Bachelor's degree in Human Resources, Business Administration, or related field (HR certification preferred).
• Minimum 5 years of progressive HR experience, preferably within an educational or international setting.
• In-depth knowledge of UAE Labour Law and ADEK regulations.
• Strong interpersonal, organizational, and communication skills.
• High level of discretion, integrity, and professionalism.
• Proficient in HR systems and Microsoft Office Suite.

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.

About the Company

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