PMC Project Quality Manager
Job description / Role
Employment: Full Time
Wood is seeking a highly experienced and detail-oriented PMC project quality manager to join our team, representing the client on a major oil and gas project.
This role is critical to ensuring that all aspects of the project meet the highest standards of quality and compliance throughout the project lifecycle.
As the PMC project quality manager, you will be responsible for overseeing and implementing quality management systems, conducting audits, managing non-conformities, and ensuring all contractors and subcontractors adhere to project specifications, codes, and industry best practices.You will act as the key liaison between the client, engineering teams, and construction contractors to drive a culture of continuous improvement and quality excellence.
This position offers a unique opportunity to contribute to the successful delivery of a high-profile energy project, ensuring safety, compliance, and performance at every stage.
Responsibilities
Job objective
Managing the application of quality principles, systems, and measures and the quality management system across business units, business groups, or large projects. Focused on improving delivery efficiency, customer satisfaction, and reducing potential risks and rework whilst complying with quality policy and standards and delivering agreed objectives.
Ensures compliance with the Wood business management system and compliance through a structured risk-based assurance programme.
Supporting measures that ensure predictable delivery and continuous improvement using performance data to make factually based decisions. Engaging and presenting senior leaders with information and data to enable preventive interventions.
This position has a broad scope and typically applies at business group or sub-business group level or on large/complex projects/programmes where they are responsible for a quality team.
Key accountabilities and responsibilities- Management of all aspects of quality across the breadth of their respective organization and the services we provide.
- Identification and regular engagement of key stakeholders to promote quality management and gather feedback on performance.
- Management of and regular engagement with their quality teams ensuring competence assurance, performance appraisal, objective setting, and sharing of best practices.
- Effective planning and allocation of resources (including people and budgets) enabling delivery of agreed objectives and deliverables.
- Driving the Wood business management system (BMS) across their organization ensuring that its application is effective and that compliance with the system is routinely monitored, assessed, and improved as necessary. Facilitate external BMS certification as appropriate.
- Ensuring consistent and effective implementation of quality supporting systems across their organization (e.g. NCR, improvement action, and lessons learned).
- Supporting tenders and proposal activities for their organization.
- Planning and execution of risk-based assurance plans including the escalation of significant findings to senior leaders.
- Monitoring and analysis of delivery performance data, regularly reporting themes and trends to senior leaders, and undertaking intervention as required.
- Driving efforts to maximize margin enhancement.
- Ensuring that quality is driven across the supply chain to assure the right first-time delivery.
- Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction.
- Bachelor degree in engineering or quality management, project management, or related discipline (essential).
- Lead auditor qualification by a recognized industry body (essential).
- Membership of CQI/ASQ quality organizations, Project Management Institute or equivalent (desirable).
- Formal training in recognized root cause analysis techniques (essential).
- 20+ years of relevant experience (preferably in the associated industry).
- Comprehensive understanding of industry standards (ISO 9001).
- Experience in building and managing relationships with customers and key stakeholders.
- Experience in working with multifunctional teams.
- Demonstrated ability to manage change and thrive in a highly dynamic work environment.
- High level of communication skills in both written and spoken format.
- Proficient in the use of continuous improvement tools and techniques.
- Strong leadership abilities and relationship management skills, able to communicate, influence, and collaborate with others to deliver quality activities successfully.
- Results-driven, comfortable, and experienced at working operationally and strategically to drive continuous improvement, innovation, and simplification.
- Ability to diagnose complex problems and provide solutions.
- Ability to respectfully challenge with a solution-focused mindset.
- Actively engages, listens, and acts upon customer feedback and demonstrates the value added from a Wood perspective.
- Own their success holding themselves and others to account and acting in the best interests of Wood.
- Operate with positive intent and accountability. Meets commitments and holds others accountable.
- Role model who upholds the highest standards of ethics and integrity, aligned with company values.
About the Company
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.
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