Customer Service Staff

Job description / Role

Employment: Full Time

• Be at the front desk to ensure that reception area is helpful and visible for the visitors coming by.
• Respond promptly to customer inquiries while maintaining a positive and professional attitude toward customers at all times.
• Communicate with customers through various channels – email, face to face, over the phone.
• Process orders, forms, applications, and requests while keeping records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary to ensure customer satisfaction and provide professional customer support.

Requirements:

Job Location: Dubai, UAE

About the Client: A globally recognized Dubai government organization with multiple projects focused on research and innovation

• Open to Arabic Nationals, 35 years and below
• Minimum of 1 year customer service related experience

Salary: AED 9,000 per month inclusive of fixed allowances.

Company Industry: Government & Public Sector

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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