Director of Account Management

Job description / Role

Employment: Full Time

Job purpose

This role is suited for a consultative sales leader who thrives in high-growth environments and can engage at C-level across complex organizations.

Job responsibilities

Key focus areas

• Act as the single point of contact for assigned clients and own the relationship, revenue, and satisfaction metrics
• Serve as a trusted advisor to senior IT and business leaders, including C-level, translating CPXu2019s offerings into meaningful business outcomes
• Lead customer-facing activities, including executive briefings, solution workshops, and technical demonstrations
• Foster strong integration with ecosystem partners (e.g., Microsoft) to co-develop client solutions and enhance value delivery

• Lead, coach, and manage a team of account managers and business development professionals focused on public and enterprise clients in direct (non-mandated) segments
• Define territory/account coverage strategy across UAE and regional markets, ensuring optimal alignment of talent to opportunity
• Set and track team KPIs, including pipeline coverage, win rates, customer acquisition, and revenue growth
• Conduct regular pipeline reviews, deal coaching, and performance assessments
• Foster a high-performance culture focused on client success, growth, and accountability
• Drive internal collaboration across presales, delivery, partner, and marketing functions to support your team

• Drive new and incremental revenue by prospecting, acquiring, and developing high-potential accounts
• Lead and manage the full sales lifecycle, including discovery, proposal development, contract negotiation, and closure
• Build and execute structured account plans that align CPX solutions with client priorities
• Deliver strategic pitches and demonstrate thought leadership in cybersecurity use cases relevant to client verticals

• Build and maintain a robust and qualified pipeline, forecasting accurately and closing with discipline
• Identify, qualify, and manage complex sales opportunities and multi-stakeholder engagements
• Collaborate cross-functionally to deliver tailored solutions and ensure seamless handoff to delivery

• Coordinate internal resources (presales, bid, partner, legal) to close business efficiently
• Act as the industry voice within CPX to strengthen focus and innovation in our go-to-market strategies
• Participate in sector planning and work closely with marketing on account-based campaigns

• Stay current with market trends, client pain points, competitive offerings, and regulatory drivers
• Provide feedback from the field to improve CPXu2019s offerings, messaging, and competitive positioning

Job specifications

• Understanding or appreciation of cybersecurity domains including SOC, cloud security, threat intelligence, incident response, and compliance
• Strong communication, presentation, and negotiation skills with C-suite engagement experience
• Experience using CRM platforms (Salesforce, D365, etc.) and productivity tools (Excel, PowerPoint, etc.)
• Existing client network and relationships from top-tier accounts preferred
• Ability to maintain productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in fast paced, complex, collaborative, and team-oriented environment

• 15u201318+ years in sales, with at least 5u20137 years in a sales leadership role, managing quota-carrying teams in cybersecurity or enterprise IT
• Demonstrated experience building and leading sales teams targeting government and enterprise accounts preferably in the UAE/Middle East region and globally
• Proven ability to set sales strategy, coach individual contributors, and consistently exceed team quota
• Experience with sales forecasting, territory planning, and performance management frameworks
• Track record of closing large multi-year cybersecurity/technology deals and scaling business within complex client environments
• Strong consultative selling skills with experience in articulating ROI-based solutions to senior business and technical stakeholders
• Ability to build a pipeline and close deals across both public sector and enterprise accounts

• Bacheloru2019s degree in engineering, computer science, or business is required
• Masteru2019s degree (MBA or related field) is a plus
• Preferred certifications: CISSP, CISM, CRISC, or equivalent

Company Industry: Government & Public Sector

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