Category Manager

Job description / Role

Charity / Non-profit / NGO

Company description

When you think of food delivery in the MENA region, we’d be pretty surprised if Talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year to our customers in nine countries throughout the region with more than 3,000 employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, Talabat Mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. Talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

As Talabat continues to grow and keep ahead of the curve, we have launched our very own end-to-end grocery service across the MENA region: tMart.

Job description

We’re looking for a Category Manager (Pricing & Promotions) to join the team and focus on growing our own grocery store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman, and Iraq!

Qualifications

• Lead with countries on developing a pricing strategy that meets our objectives by country.
• Lead with countries on identifying our target competitors, collecting retail audits, setting the pricing matrix, and support on testing and analyzing results.
• Do regular maintenance for the pricing strategies of the countries and resolve items with margin erosion, and items that jeopardize our price perception.
• Lead discussions with price scraping providers (Data Science internally or external vendors) to enhance results and data accuracy.
• Evaluate compliance with the pricing strategy by country based on pricing tools and guidelines.
• Lead with country teams on implementing the promo strategy and measuring promo effectiveness.
• Lead with country teams on assessing the performance and ROI of each campaign and support them on taking proper decisions.
• Do reporting of pricing and promotion KPIs and deep dive on monthly basis for visibility of local commercial team.

Additional information

• You have at least 4+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.
• You are very detail-oriented, structured and know how to prioritize — you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
• You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed, making a customer delivery, or taking customer calls. No job is too insignificant, no detail is too small for you.
• You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
• You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.
• You have excellent analytical skills and always like to be hands-on with several tools. Knowing SQL would be highly advantageous.
• Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
• Language skills: Fluent English and Arabic would be highly advantageous.

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